Surface the issue
Endpoint health snapshots provide the starting context.
AI IT support · Windows endpoints
Routine issues.Handled.
Vigil assesses routine Windows issues on the endpoint, uses approved fixes, and brings a person in when it cannot proceed safely.
Free 14-day trial · No signup needed · Windows 10/11, 64-bit
Local intelligence · human control
Autonomy
with an
off switch.
Useful automation knows where its authority ends. Vigil is designed to move routine work forward—and stop when the path is uncertain.
01 / LOCALAI assessment on the Windows endpoint.
02 / CONSTRAINEDActions drawn from an approved fix library.
03 / ESCALATEDUnsupported work passed to a person.
The Vigil control loopSignal in.
Signal in.
Safe action out.
Vigil connects endpoint context, local reasoning and team oversight in one controlled workflow.
01Observe endpoint healthSignal
02Assess locallyContext
03Use an approved actionControl
04Escalate when uncertainHuman
Designed to fail closedFour steps.
Four steps.
One boundary.
If Vigil cannot identify an available, approved route, it does not improvise. It preserves the issue for human attention with useful context.
Reason locally
The local model evaluates the routine problem on the device.
Stay constrained
Only an available, approved action is eligible to run.
Keep control
Unknown or higher-risk work returns to the IT team.
Local-first, preciselyReason here.
Reason here.
See the fleet there.
Local-first does not mean invisible. Vigil keeps AI assessment on the endpoint while sharing operational context with the platform.
01
On the endpointLocal model reasoning and endpoint-level assessment.
02
In the platformFleet status, issues, fix history and escalation context.
03
With your teamJudgement over work that should not be automated.
A first line for repetitive work.
Give routine endpoint issues a controlled path while engineers stay involved at the edge of Vigil’s approved scope.
More attention for work that needs it.
Bring endpoint checks, known fixes and escalations into a shared operational view.
PricingOne plan for you.
One plan for you.
One for the family.
Download it and run it — there’s nothing to arrange with us first. Every machine starts with a free 14-day trial: no signup, no card, no licence key.
£3.99per month
£39 a year if you pay annually. For a single machine you look after yourself — the same agent and the same approved fix library, on one endpoint.
£9.99per month
£99 a year if you pay annually. Covers up to 5 machines — the household's laptops and desktops, all watched and fixed the same way.
The trial starts on first launch, on your own machines. Need more than 5 machines, or looking after a client’s? talk to us.
Free 14-day trial · No signup needed